Grand Fiesta Americana Chapultepec Hotel Mexico City | Mexico City ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Mariano Escobedo 756, Mexico City, Mexico, 11590

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

2 persons

465 sq. feet

Bed options:

1 King Size Bed

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Club King Room

Max:

2 persons

380 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

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Club Double Room

Max:

3 persons

380 sq. feet

Bed options:

2 Double beds

City view

Coffee machine

Heating

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Mexico City 2.9 mi

Airports

Benito Juarez International (MEX) 7.8 mi

Lic. Adolfo Lopez Mateos International (TLC) 34.6 mi

Metro stations

Chapultepec2000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

USD 11 per day

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Playpen
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Spa & wellness center
Sauna
Steam room
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Separate tub and shower
Free toiletries
Bathroom telephone

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Location

Mariano Escobedo 756, Mexico City, Mexico, 11590

Map view

Mariano Escobedo 756, Mexico City, Mexico, 11590

City landmarks

Parks

Bosque de Chapultepec

3100 ft

Museums

Museo Nacional de Antropologia

3100 ft

Paseo de la Reforma

The Angel of Independence

4600 ft

Bosque de Chapultepec I Secc

Chapultepec Castle

3300 ft

Events

Auditorio Nacional

1.1 mi

Zoo

Zoologico de Chapultepec

1.4 mi

Avenida Presidente Masaryk

1.3 mi

Plaza de la Republica

Monument to the Revolution

1.7 mi

Museums

Museo de Arte Moderno

2100 ft

Museums

Museo Nacional de Historia Natural

2100 ft

Broadway Theatre

Foro Shakespeare

3300 ft

Plaza Villa de Madrid

Fuente de Cibeles

4200 ft

Museums

Papalote Museo del Nino

1.4 mi

Museums

Museo Del Caracol

4400 ft

Parks

Jardin Botanico del Bosque de Chapultepec

2700 ft

Museums

Museo Casa de Carranza

1.1 mi

Parks

Parque Espana

2500 ft

Museums

Museo Historico Judio y del Holocausto "Tuvie Maizel"

3200 ft

Museums

Soumaya Museum

2.0 mi

Events

Audiorama

3300 ft

Opera House

Palacio de Bellas Artes

2.5 mi

Museums

Museo del Chocolate

1.4 mi

Mall

Reforma 222

1.3 mi

Parks

Parque Mexico

1.3 mi

Nearby

Monuments and Landmarks

Monumento a los Ninos Heroes

1700 ft

Gallery

Museo Tamayo

1700 ft

Paseo de la Reforma y Gandhi s/n Bosque de Chapultepec

Museum of Modern Art

1400 ft

Monuments and Landmarks

Monumento a los Heroes de la Independencia

600 ft

Bosque de Chapultepec I Secc

Estela de Luz

1500 ft

Museums

Museo Tamayo Arte Contemporaneo

1700 ft

Restaurants

Salammbo

100 ft

Avenida Calzada General Mariano Escobedo 756 Dentro del Hotel Grand Fiesta Americana Chapultepec

Los Panchos Anzures

500 ft

Calle Tolstoi # 9 También en Terraza Palacio: Polanco

Terraza Sky Garden

300 ft

Calle Tolstoi 22 Wyndham Garden Hotel

La Nueva Decima Cantina

800 ft

Calle Victor Hugo 108 Col Anzures

Central de Pizzas

900 ft

Rio Lerma 345 Cuauhtemoc

Cito Gourmet Express

1200 ft

Calle Estocolmo 27

Morimoto

1700 ft

Avenida Calzada General Mariano Escobedo 700 Hotel Camino Real

Beef bar

1700 ft

Mariano escobedo 700 Anzures

China Grill

1300 ft

700 Colonia Nueva Anzures Hotel Camino Real

Reviews and Ratings

Reviews from guests about their experience.

66%

loved their spa retreat and can’t wait to return.

6.6/10

Nice

Rooms

7.8

Location

9.4

Service

7.2

Dining

7.4

4.5/5 based on 1400 reviews

#34 of 452 hotels in Mexico City based on Tripadvisor

Harold

United States of America, March 2025

6.8/10

I had a mixed experience at Grand Fiesta Americana Chapultepec. The location was fantastic, close to beautiful parks and museums, and the views from my room were stunning. However, the service could definitely use some improvement. I found the bed too hard, and there were issues with the mini bar service. Overall, while I enjoyed some aspects, I might consider other options for my next stay.

Rooms

7.0

My room was spacious with very nice views, though the bed was a bit too firm for my liking. I appreciated the nice linens and comfortable amenities.

Service

5.0

The staff members were friendly, but there were several issues. I had trouble getting help with the mini bar, and my request to change rooms went unanswered.

Location

9.0

The hotel's location is a significant advantage. It's within walking distance to the Anthropology Museum and the beautiful Chapultepec Park, which I loved exploring.

Dining

7.0

Breakfast had some standout items, especially the delicious Chilaquiles. However, dining options outside the hotel felt limited, and room service was quite pricey.

Facilities

8.0

The hotel has great amenities like a sauna and very spacious rooms. Overall, the facility had a nice mix of luxury that I enjoyed during my stay.

Michael

United States of America, January 2025

7.2/10

I had a fabulous stay at the Grand Fiesta Americana Chapultepec! The service was excellent, and the staff went above and beyond to ensure I was comfortable, especially when my flight was delayed. The location was ideal for exploring nearby parks and neighborhoods. However, while the rooms were clean and had beautiful views, the decor felt a bit outdated.

Rooms

9.0

I found my room to be spacious and comfortable, boasting a fantastic view of Bosque de Chapultepec. It was well-equipped, although the lighting could use some improvement.

Service

10.0

The staff was incredibly accommodating, helping with my late arrival and making my stay good. They provided excellent service in the restaurant and were always willing to assist.

Location

10.0

The hotel is perfectly situated, allowing easy access to Polanco, Roma, and the beautiful Chapultepec park. I loved being within walking distance of so many attractions.

Dining

9.0

Dining was good, with a fantastic breakfast buffet and diverse dinner options featuring both Mexican and continental dishes. Every meal I had was delicious!

Facilities

8.0

The amenities were great, including room service and a well-equipped fitness center with stunning city views. However, I did miss open-air spaces at the hotel.

William

United States of America, December 2024

7.2/10

My stay at Grand Fiesta Americana Chapultepec was wonderful, with friendly staff and fantastic amenities, although the room service did take longer than expected. The location was perfect for exploring the city's historical sites and museums, and I particularly enjoyed the breakfast buffet.

Rooms

9.0

I had a Deluxe King Room with a beautiful view of Chapultepec Park and the castle. It was spacious and comfortable, adding to my overall enjoyment.

Service

10.0

The staff was incredibly kind and helpful, going above and beyond to ensure my stay was enjoyable. They even took care of my laundry when my luggage arrived soaked from the rain.

Location

10.0

The hotel is centrally located near Polanco, making it easy to walk to attractions like the Castillo and Parque de Chapultepec. It’s a great base for exploring the city.

Dining

9.0

The dining available at the hotel was extensive, and while the price was a touch higher than I expected, the food quality was excellent, especially the breakfast buffet.

Facilities

8.0

The hotel offered great facilities, including room service and a small gym, which I appreciated. However, room service responsiveness could be improved.

Peter

United States of America, December 2024

6.8/10

I had a mixed experience at the Grand Fiesta Americana Chapultepec. On the bright side, the location is fantastic with great views of Chapultepec Park, and I enjoyed the spacious and comfortable room. However, the service was hit-or-miss, which left me feeling a bit underwhelmed, especially when it came to housekeeping and dining options.

Rooms

6.0

My room was spacious and super comfortable, but I had some issues with the housekeeping service not being consistent. There were days when amenities were missing or not replenished, which was frustrating.

Service

5.0

The staff was generally friendly, but they didn’t always follow through on promises about room changes or service requests, which was a letdown.

Location

9.0

The hotel’s location is a major plus—right next to Chapultepec Park and close to some great dining and shopping options. I enjoyed being able to walk around and explore the area.

Dining

5.0

While I appreciated the breakfast that was included, it was pretty repetitive and didn’t offer much local flavor. I wish there had been more variety to make it more enjoyable.

Facilities

6.0

The amenities offered were good, like room service and a lobby bar, but I felt there were limited options overall, particularly with no pool available for relaxation.

United States of America, October 2024

5.0/10

My week at Grand Fiesta Americana Chapultepec was good, especially with the amazing views of Chapultepec Park and the castle. The room was spacious and cozy. though I faced a few hiccups with housekeeping and service timing. The location was fantastic, within walking distance to major attractions like the Anthropology Museum and the castle, making it an ideal base for exploring the city.

Rooms

8.0

The room was spacious and comfortable, featuring a king-sized bed with black-out curtains. However, I found the heavy blanket too warm at night, and the lack of electrical outlets was a bit inconvenient.

Service

6.0

The staff were friendly and tried to be helpful, especially the concierge who assisted with various requests. However, my experience with housekeeping was inconsistent, as some days items were missed or poorly managed.

Location

9.0

The hotel’s location was excellent, situated near top attractions like Chapultepec Park and Polanco. I loved that I could easily walk to the Anthropology Museum and enjoy local neighborhoods.

Dining

7.0

The breakfast had good options, with freshly made juices and omelets available. Although I expected more from the buffet, it was decent overall and satisfying during my stay.

Facilities

7.0

Facilities like room service and on-site dining were convenient, but the breakfast delivery was delayed one morning. The hotel provided good water pressure and warm showers.